FAQs

What are the Opening Days & Shuttles?

  • Open: Fri–Sun with shuttles (year-round, except August and part of January).

  • Other days: Pedal riding possible (no reservation required).

  • Weekday shuttles: Only with minimum 6 riders or by paying the full price. Booking only via email, WhatsApp, Instagram, or phone (Wed–Sun, 16:00–18:00).

  • Mon & Tue: Closed

Bookings?

  • Normal calendar: Always through the website.

  • Extra services (shuttles/guides etc.): Only via email, WhatsApp, Instagram, or phone (Wed–Sun, 16:00–18:00).

Entry & Use?

  • Entry fee: Always required, even with shuttle-only.

  • Without shuttle: Trails accessible with entry fee (both downhill & uphill).

Courses & Guides?

  • Courses: Offered by external instructors (e.g. Nico: +34 645 37 45 18).

  • Guide service: For showing trails & pace only (no technical coaching). Booking via email/WhatsApp/phone (Wed–Sun, 16:00–18:00).

Insurance Coverage?

  • Accidental death: €3,000

  • Permanent disability: €6,000

  • Medical assistance/rescue/transfer: €6,000

  • First emergency: €6,000

  • Non-urgent expenses: €1,000

  • Rehabilitation: 20 sessions

  • Dental: €300
    (In-itinere excluded, max claim €600,000)

Accommodation?

  • Castle rooms: Only if cabins are full and approved by staff.

  • Cabins: 2× quadruple, 1× sextuple (beds + private bathroom, no kitchen/fridge).

  • Private: Not shared with other groups.

  • Meals: We do not offer Breakfast or Dinner.